Refund policy

 

Our goal is to ensure that our customers are completely satisfied with their purchase. If for any reason you are not satisfied with your order, you may return it within 14 days of receipt for a full refund or exchange.

To initiate a return, please contact us at return@goodnightg.com or proceed to a self return online by connecting to your account. Once we receive your request, we will provide instructions on how to proceed with the return.

The following conditions apply to returns:

• The item must be in its original, unused condition with all original packaging and tags intact.
• The customer is responsible for return shipping costs, unless the item received was defective or incorrect.
• Refunds will be issued in the original form of payment.
• Custom or personalised items are non-returnable.

If you receive a defective or incorrect item, please contact us immediately so we can rectify the issue.

We reserve the right to refuse any return that does not meet the above conditions.

Thank you for choosing goodnight g.